Delivery Information
At Amida.lk, we strive to ensure every order reaches you quickly, safely, and reliably. As Sri Lanka's No.1 supplier of compatible toners, we are proud to offer a seamless and transparent delivery service to customers island-wide — from individual buyers to businesses and dealer partners.
Island-Wide Coverage
We provide delivery services across all districts of Sri Lanka. Whether you're located in the heart of Colombo or in remote towns, we make it our mission to get your order to your doorstep.
Delivery Timeframes
We process and dispatch orders swiftly to minimize your waiting time. General delivery times are as follows:
- Colombo & Suburbs: 1 – 2 working days
- Main Cities & Towns (Outstation): 2 – 4 working days
- Remote Areas: Up to 5 working days
Orders placed before 2:00 PM on a business day are typically processed on the same day. Orders placed after this time or on weekends/public holidays will be processed on the next working day.
Delivery Charges
Our delivery charges are based on location and courier service availability:
- Colombo & Immediate Suburbs: Rs. 350
- Outstation Areas: Rs. 450 – Rs. 650
- Remote Areas: May incur additional courier fees depending on accessibility
For bulk orders or dealer accounts, delivery terms may vary. Please contact our support team for customized arrangements.
Shipping Partners
We work with reliable local couriers to ensure your order is handled with care from our warehouse to your location. Once shipped, you'll receive a tracking number (if applicable), and our team remains available for delivery status updates.
Packaging & Handling
All toner cartridges are carefully packaged to prevent leakage, damage, or exposure to sunlight. Our quality control team verifies every package before dispatch to maintain the high standards you expect from Amida.lk.
Delivery Support
If you experience any issues with your delivery — such as delays, damage, or incorrect items — please contact our customer support team immediately via:
- +94 112 690 174
- WhatsApp: +94 70 251 0483
- Email: info@amida.lk
We are here to assist and ensure your complete satisfaction with our delivery process.